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Tipton care home ordered to improve after unannounced inspection raises 'harm to residents' concerns

A Sandwell nursing home has been ordered to improve the care of its residents after inspectors reported concerns about their safety.

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Veronica House, Tipton

Residents in danger of skin sores, ineffective agency staff, residents being in danger of harm and medicines not properly being labelled were just some of the findings of the report published by the Care Quality Commission (CQC).

Veronica House, in Tipton, was rated "requires improvement" in all five key CQC categories; safety, effectiveness, caring, responsiveness and leadership.

The latest inspection was prompted by "the increased number of notifications of specific incidents, particularly the high number of falls and unexplained injuries".

The CQC said: "A decision was made for us to inspect and examine those risks."

However, the inspectors found no evidence there were problems concerning these incidents at the home, which is run by Towerview Care.

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