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'My nan made such a difference': Granddaughter's tribute to Black Country carer who died after coronavirus fight

"She was a great wife, mother and grandmother; we really adored her."

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Susan Prince with husband Robert.

The granddaughter of a "dedicated" Black Country carer who died after testing positive for coronavirus have paid tribute to her.

Susan Prince, aged 62, died on April 8 at Russells Hall Hospital after a two-week battle against the virus.

Now her granddaughter, Chloe, has paid tribute to the "huge character" who worked 12-hour shifts as a carer for HomeCare4U – including on Christmas Day.

Lisa, Susan Prince, Chloe and Ethan on holiday.

She said: "My nan was a dedicated carer in our community who was very loved by those who worked with her and those who she cared for.

"She always went the extra mile for those she cared for, she even cut their hair and did their shopping in her own time – nothing was ever too much trouble for her.

"We have been overwhelmed with messages from the families of people my nan cared for over her many years in the job, saying they felt the need to reach out because my nan had made such a difference in their lives.

"She loved her job so much and we are very proud of the positive impact she had on so many people during her career."

Susan Prince with husband Robert.

Susan, who went by Sue, died despite having no underlying health conditions.

She had even promised to buy the doctor treating her to a pint when she recovered.

Chloe, aged 18, said it had been a "cruel way" to lose her grandmother – along with the fact the family are not able to comfort each other, or their grandfather Robert.

Susan Prince with husband Robert.

The couple were due to celebrate their 40th wedding anniversary in 2021.

She leaves behind her mother Doris, aged 84, her step-father Les, 73, husband Robert, 63, daughter Lisa, 39, son-in-law Ben, 41, and two grandchildren – Chloe, aged 18, and Ethan, aged 12.

"She was so bubbly and funny, without really trying to be," Chloe said.

"We are grateful for the time we had together, but there are so many more things we wish we had time to do.

"She was a great nan to Ethan and I, and we always knew how much she loved us and how proud of us she was."

The family are taking comfort in their family holiday to Zante in 2019 – and praised NHS staff for caring for her.

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Chloe added: "We really appreciate everything the NHS did for my nan in her final week she spent at Russells Hall Hospital.

"They constantly updated us, and passed on messages from us to my nan when she became too weak to contact us from her own phone.

"Nothing was too much trouble for them and we feel for them working on the frontline in this awful time.

"When my nan was on her way to be put in a coma, she told the doctor should would buy him a pint when she came around as a thank you; sadly, she was not able to do so.

"A few times that we spoke to the doctor and nurses, they cried on the phone, saying what a lovely lady my nan was."

The family have urged people to follow Government guidelines and stay at home if possible.

"We do not want any other families to experience the heartache we are going through in this worldwide crisis," Chloe added.