West Bromwich business support systems provider to help hospitality industry navigate Covid-19 with new tech solution

Headquartered in West Bromwich, Langley Business Systems is the leading provider of EPoS solutions in the West Midlands, having successfully helped many businesses across the region improve both operational efficiencies and customer service through the power of technology.

In recognising the challenge that millions of businesses now face in trying to generate revenue whilst adhering to the latest Government restrictions, Langley Business Systems has launched a new integrated EPoS solution, ‘Smart Mobile and Pay’, which enables pubs, bars and restaurants to quickly adapt to changing legislation, whilst improving service delivery.

By integrating handheld devices with an electronic till system or ‘Smart Register’, hospitality staff can take customer orders and payments from the table, which are immediately communicated to both the bar and kitchen in real time through dedicated printers.

Aside from minimising the movement of both customers and staff within the establishment, the integrated Smart Mobile and Pay solution significantly increases operational efficiencies, allowing staff to easily service more customers without impacting speed of delivery.

In addition, Langley Business Systems has launched a dedicated app that enables customers to order and pay via their smartphones without having to leave their tables. As well as reducing the need for staff and customer contact, the app offers a long-term tech solution to increase revenue and scale growth.

Richard Cox, managing director of Langley Business Systems, said: “The Covid-19 pandemic has proved incredibly challenging for the food and beverage industry, and just as pubs, bars and restaurants have started to recover, they now face new restrictions with curfews, limited party sizes and seating rules.

“Having helped hundreds of businesses adapt and pivot over the last six months, particularly through the launch of takeaway menus and online payment solutions, we understand the significant pressure the industry is facing. As a result, we have launched two new tech based solutions that will enable them to easily adhere to the latest Government guidelines, whilst implementing new and efficient ways of working that will prove extremely beneficial as markets recover post-pandemic.”

Originally founded in 1975, Langley Business Systems is a family-run firm, which operates in the hospitality, food & beverage, retail, garden & leisure and sporting industries.

An Independent Sales Organisation or ‘ISO’ for First Data, the leading EPoS Solutions provider also offers and controls credit card rates, supporting all businesses with merchant services.

Launched in October 2020, Langley Business Systems’ new Smart Mobile and Pay and customer app solutions are already being installed with bars, pubs and restaurants across the West Midlands.