Journalism matters: Talking to customers just part of the job for Callum
Bringing the news to the people of the West Midlands is at the heart of what we do – and our army of delivery staff are central to that.
Many of them teenagers, they are out on the streets come rain, shine, wind or snow, delivering thousands of copies of your favourite newspaper, playing a crucial role in keeping people in touch with what is going on in their communities.
Callum Douglas, age 17, is something of a veteran, having been delivering the paper around the Claregate and Aldersley areas of Wolverhampton for three years now. He says he enjoys the job, but is also aware of the fact getting their newspaper is very important to many of the people he delivers to.
“It’s good, I can listen to music while I’m doing it,” he says. “I’m typically delivering about 30 papers a day,” he says.
Over the years he has got to know many people on his rounds.
“If they are out I will have a quick word with them, I think a lot of them appreciate it at the moment, particularly the older ones,” he says.
“I think it is important delivering the news to people, particularly as a lot of them are at home a lot of the time at the moment, and they might not have access to the internet. I think they appreciate it.”
He says the best thing about the job at the moment is being able to get out and ride his bike, although the downside is that it can be tough in bad weather.
Express & Star editor Martin Wright said: “Callum represents the dedication shown by all our deliverers. They should be very proud of themselves.”
