Star comment: Time to get our train services back on track
People are clearly fed up with the trains.
They have faced strikes, working to rule, staff shortages, engineering works and now the prospect of ticket offices closing. Cancelled services are a way of life for many commuters.
The fact is, trains can no longer be trusted to get you to where you want to go.
There is huge stress involved each time a passenger misses a train - not that such impacts seem to matter to either side of the strikes, with neither railways bosses and the Government, or unions, willing to budge.
This situation is reflected in our survey on rail travel, where most believe services are unreliable and the vast majority have been affected by cancellations.