Ambulances waiting up to nine hours to hand over patients, paramedic warns

College of Paramedics chief executive Tracy Nicolls said there are also long delays for people waiting for an ambulance.

A queue of ambulances
A queue of ambulances

Ambulance services are under “unprecedented pressure” with handover delays at a scale never seen before, a leading paramedic has said.

Tracy Nicholls, chief executive of the College of Paramedics, said some ambulance crews have reported waiting up to nine hours to transfer a patient to hospital staff in areas where there is increased pressure on NHS services.

She told Sky News’ Sophy Ridge on Sunday programme there have also been delays in getting ambulances to people in need, with some waiting “up to 10 hours” in high-pressure areas.

Coronavirus – Tue Jan 5, 2021
Paramedics transfer a patient from an ambulance at Southend University Hospital in Essex (Joe Giddens/PA)

Ms Nicholls said: “It (the ambulance service) is under unprecedented pressure.

“We are very used to seeing ambulance services take some strain over the winter months due to the normal pressures we would see any particular year.

“But this year particularly has seen incredible pressure because of the clinical presentation of the patients our members are seeing. They are sicker.”

Doctors have warned that pressure on the NHS could get worse in the coming weeks, as figures for Covid-19 cases, hospital admissions and deaths hit record highs.

HEALTH Coronavirus
(PA Graphics)

The number of coronavirus patients in hospital in England stood at a record 29,346 as of 8am on Friday, up by 30% from a week ago, while admissions also hit a new high, according to NHS England figures.

Ms Nicholls said: “We are seeing the ambulance handover delays at a scale we haven’t seen before.”

She added: “Our members have reported to us they can wait as little as half an hour. We’ve had some members wait five, six, seven, eight and even nine hours.

“But I would say the hidden risk – your viewers can see the ambulances at the hospitals – that doesn’t take into account the huge number of patients that are waiting for an ambulance that can’t get to them.”

Coronavirus – Sun Jan 3, 2021
Ambulances lined up outside the Medway Maritime Hospital in Gillingham, Kent (Gareth Fuller/PA)

Ms Nicholls said that, while there “does not appear” to be a delay in ambulance response times for category one life-threatening callouts, there is for category three and four calls.

“Category three calls would be things like abdominal pains or falls, and some of those patients in those high-pressure areas have waited up to 10 hours,” she said.

Health Secretary Matt Hancock said “the pressure on the NHS is very, very bad” as a result of coronavirus.

He told Sky News’ Sophy Ridge On Sunday programme: “The single biggest thing that anybody can do is to follow the stay at home guidance.”

Things are likely to get worse before they get better for the health service, according to Dr Simon Walsh, deputy chairman of the British Medical Association’s consultants committee.

The London-based emergency care doctor said the epidemiology from the previous wave indicates that the situation is likely to worsen over the next two to three weeks.

He told BBC Breakfast on Saturday: “I’m afraid all of us who are working on the front line believe, and this is based on the evidence I’m afraid, that it is going to get worse before it gets better.”

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