Inadequate care home placed residents at risk of unsafe care in Wolverhampton
Patients at an inadequate rated care home in Wolverhampton were not given medicine as prescribed – and were placed at risk of unsafe care, a new report has said.
A recent Care Quality Commission (CQC) report showed that Care Avenues Ltd did not have enough trained or knowledgeable staff to help its residents.
The home, in Berry Street just outside the city centre, has been slapped with an “inadequate” rating – for the second year in a row.
Inspectors from the health watchdog visited the home on December 12 and December 14 last year, with the report published on April 19.
The inspection was carried as a follow-up to an inspection in March 2018, where three breaches of the Health and Social Care Act were found – leading it to an “inadequate” overall rating.
Inspectors during the most recent visit found no “necessary” action had been made to improve.
It read: “Risks to people’s health, safety and welfare were not always effectively monitored and managed.
“People’s medicines were not consistently managed which meant people did not always receive their medicines as prescribed.
“Adequate systems were not in place to monitor, manage and learn from incidents and accidents that had occurred.
“Not all staff had received appropriate training which placed some people at risk of receiving unsafe care.
“Governance and quality assurance systems in place to monitor the safety and quality of the care provided was not effective and left people at risk of receiving poor care.
“The provider had failed to ensure that the action they said they would take following the last inspection had been implemented to improve the quality of the service.”
The care home, however, was praised for treating people with dignity and respect during care. People were supported to remain as independent and staff enjoyed working for the service.
The home was rated inadequate overall, with a “requires improvement” rating for how caring, responsive and effective it was.
The care home closed after the inspection due to not being “cost effective”, the manager has said.
Sania Shah, manager at Care Avenues Ltd, said: “I closed it myself. I already wrote to them to say I’ve closed it. It’s been about a couple of months ago now.”
“It’s not worth leaving it open – it’s not to do with the report.
“What’s the use of having a service that’s not cost effective?”
