Major airline rules out introducing surcharges on any booked flights or holidays amid jet fuel crisis

A major airline has ruled out introducing surcharges on any booked flights or holidays amid the jet fuel crisis.

Jet2 has announced that it will not introduce surcharges to cover cost increases, for example, for jet fuel.

The airline and tour operator have removed the surcharge provision across all bookings - even though the company has never previously applied it.

The airline has announced this to assure customers that the price they book is the price they will pay amidst speculation that some airlines and travel companies may introduce such surcharges, which would mean their customers facing additional costs after making a booking.

The announcement by Jet2 means customers booking with the airline can lock in their flight or holiday price with total confidence.

The policy applies to all flights and holidays booked through any channel whether online, via the mobile app, contact centre or independent travel agent.

It does not include tourist taxes, which are payable in resort at the time of the holiday and are paid directly to the accommodation provider.

Steve Heapy, CEO of Jet2 said: “Holidaymakers should have every right to book their hard-earned break in the sun, without worrying about being hit with additional costs, and they can have that complete assurance when they book a flight or holiday with Jet2.

“As a result of today’s announcement, customers booking with Jet2 know that they are locking in their price without additional cost surprises later and we strongly believe that is the right thing to do by them.

“Ahead of a busy summer this is yet more evidence of why, on top of our incredible holidays and award-winning customer service, nothing beats a Jet2holiday.”