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Struggling Sandwell care agency which missed quarter of calls shut ahead of being placed into special measures

A struggling Sandwell care agency has closed its doors ahead of being placed into special measures by the care industry watchdog for safety and management breaches.

Supporting image for story: Struggling Sandwell care agency which missed quarter of calls shut ahead of being placed into special measures

Supporting image for story: Buses diverted as Sandwell road closes for works

Buses diverted as Sandwell road closes for works

Supporting image for story: We toured the state-of-the-art Sandwell skills campus that's set to boost careers and support development for young and old learners

We toured the state-of-the-art Sandwell skills campus that's set to boost careers and support development for young and old learners

Supporting image for story: Cradley Heath musician switches career plans to build firm foundations in green jobs of the future

Cradley Heath musician switches career plans to build firm foundations in green jobs of the future

Supporting image for story: Cradley Heath man pleads not guilty to sexually touching six-year-old girl over five months last year

Cradley Heath man pleads not guilty to sexually touching six-year-old girl over five months last year

Supporting image for story: N E Fasteners Ltd in Cradley Heath are celebrating 40 years

N E Fasteners Ltd in Cradley Heath are celebrating 40 years

Supporting image for story: Cradley Heath off licence looking to expand services through new premises licence

Cradley Heath off licence looking to expand services through new premises licence

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Struggling Sandwell care agency which missed quarter of calls shut ahead of being placed into special measures

More Cradley Heath stories

Supporting image for story: Appeal launched to find missing Cradley Heath teenager

Appeal launched to find missing Cradley Heath teenager

Supporting image for story: Fighting From Home sculpture unveiled in the Black Country honours vital Second World War workers

Fighting From Home sculpture unveiled in the Black Country honours vital Second World War workers

Supporting image for story: Appeal over Cradley Heath bungalow plan that angered neighbours thrown out by inspector

Appeal over Cradley Heath bungalow plan that angered neighbours thrown out by inspector

Supporting image for story: Save Our Grassroots campaign announces £100,000 grant to protect football pitches in West Midlands using nature-based flood protection measures

Save Our Grassroots campaign announces £100,000 grant to protect football pitches in West Midlands using nature-based flood protection measures

Supporting image for story: Council rejects bid for more homes on ‘landslide’ Cradley Heath estate where residents have been cut off

Council rejects bid for more homes on ‘landslide’ Cradley Heath estate where residents have been cut off

Supporting image for story: New monument set to honour Black Country’s Second World War reserved occupation workers

New monument set to honour Black Country’s Second World War reserved occupation workers

Supporting image for story: Plan to build more homes and drive-thru coffee shop opposite Cradley Heath railway station

Plan to build more homes and drive-thru coffee shop opposite Cradley Heath railway station

Supporting image for story: Man charged with robbery and theft after alcohol and other items stolen from stores in Smethwick and Cradley Heath

Man charged with robbery and theft after alcohol and other items stolen from stores in Smethwick and Cradley Heath

Supporting image for story: Thief who wrecked stolen car in Dudley police chase won't pay compensation as it could 'jeopardise rehabilitation from drugs'

Thief who wrecked stolen car in Dudley police chase won't pay compensation as it could 'jeopardise rehabilitation from drugs'

Supporting image for story: Mum, dad and daughter to star in regional Annie production

Mum, dad and daughter to star in regional Annie production

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About Cradley Heath

Cradley Heath has a rich heritage in chainmaking and nailmaking - industries which are still central to the town's identity and are honoured at annual events and festivals. Sometimes confused with near neighbour Cradley, the town is fiercely proud of its own history.