I was given a tour of Amazon's state-of-the-art fulfilment centre in Sutton Coldfield during the busiest week of the year
Ever wondered what goes on behind the scenes after clicking ‘buy’ on an Amazon order?
We were given a peek inside the huge Amazon fulfilment centre at Sutton Coldfield during its busiest week of the year.
The £550 million state-of-the-art EMA4 facility, which spans about seven football pitches, is the most technologically advanced of its kind in the UK, with thousands of robots operating across the site.
At this time of year it’s like a giant Santa’s workshop, with conveyor belts of presents being packed and prepared for delivery in time for Christmas.
Incredibly slick and super clean, it’s a sight to behold.
It’s also strangely quiet for the busiest week of the year - the robots are doing most of the work at this site.
General manager Lisa Swan told us: “We’re one of the biggest sites in the West Midlands - shipping thousands of products everyday to satisfy our customers.
“We offer both same day and next day delivery to a lot of local customers.
“This week we’re supporting Santa to make sure that all those kids and adults get the things they need on Christmas Day.”
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