One of the UK’s oldest homebuilders launches new helpline to help first time buyers get on the property ladder

Kendrick Homes, which currently has six live developments across Worcestershire and Gloucestershire, aims to eliminate a lot of the confusion surrounding first-time

property purchases.

Reacting to market feedback, the Stourbridge-headquartered company has put its head of sales Kirsty Darby in charge of the helpline to discuss any home purchase from any site..

Kirsty Darby, who has worked in the housing market for more than 25 years, said: “We speak to a lot of potential buyers, and a pattern keeps coming up.

“There’s confusion, a sense of being overwhelmed and not knowing who to trust.

"There’s a lot of mixed messaged and too much misrepresentation around what buying your first home actually involves.

“Our helpline is a way for us to put something back and to cut through all the uncertainty. And it doesn’t have to be concerning a Kendrick Homes property – we’re happy to help buyers purchasing from other homebuilders as well.”

The average first time buyer in the UK is now around 32 to 34-years-old, with more than half of those relying on help from family, commonly known as the 'bank of mum and dad' to buy their first property. But they are no longer just looking at smaller properties. Kendrick Homes has seen an increase in first time buyers in their 40s choosing to finally purchase a home after renting for a long period of time and in this instance four beds have been proving popular.

People can call 07960 232780 during normal working hours to ask questions about deposits, mortgages, buying schemes and affordability. 

Kirsty added: “In addition to the hotline, we’ve also created eight short videos that give advice in just 30 seconds. This means you can dip in and out for the type of guidance you want.”