Walsall care home fills dementia care gap and wins praise from Council Leader
A Walsall care home that is helping people with complex dementia to reclaim their independence has been praised by the Leader of Walsall Council, Councillor Garry Perry.
During a recent visit to Rowanbrook Care Home, Cllr Perry described the service as “immensely impressive” and applauded the team’s calm, personalised approach - a model of care that is proving transformative for residents like 73-year-old Andy Williams.
A former mental health nurse and keen gardener, Andy had experienced multiple failed care placements before arriving at Rowanbrook in February. While physically independent, his Alzheimer’s meant he needed meaningful routines, therapeutic activities and a low-stimulation environment, needs that weren’t being met in his previous setting.
“The layout was confusing, there were too many distractions, and not enough staff to give him the engagement he needed,” said his wife, Sonia Williams. “He became withdrawn, frustrated and lost confidence.”
Since arriving at Rowanbrook, which specialises in supporting adults with complex dementia and mental health needs, Andy’s quality of life has been transformed. The home’s smaller, quieter layout and higher staff-to-resident ratio have enabled a more personalised approach to his care.
Cllr Perry, who recently toured the home and spoke to residents and staff, said: “I had the pleasure of visiting Rowanbrook care home and in short, I was immensely impressed. The team has created a welcoming and caring home with a well thought-out space in which residents are clearly at the centre of decision-making.”
From the outset, Andy’s care was built around his life story including his love of gardening, harmonica playing, and his past experience in healthcare. With the right setting and support, he’s now rediscovering his sense of self and contributing positively to the home.
“He’s a different person now,” said Sonia. “He smiles, he laughs, he chats. He plays his harmonica again, he’s joining in with activities and he’s happy. The change is remarkable.”
Andy now supports other residents with his natural empathy and insight, regularly takes part in group sessions and church services and enjoys relaxing in the garden with a malt drink and a good conversation.
Rowanbrook’s Manager, Bo Micu, said Andy’s story reflects a wider issue within adult social care: “We see this again and again - people with complex needs being placed in settings that aren’t right for them.”
“Our aim is to bridge the gap between traditional dementia care and one-to-one support. Every part of our approach - from how we train staff to how we structure daily routines - is designed to help residents like Andy thrive.”
