West Midlands Metro fine increase and 'tap in, tap out' system to be implemented in 2026

Starting in the new year, metro users will need to purchase a ticket before they use the metro instead of buying a ticket from the conductors on board as part of a new 'buy before you board' policy. 

West Midlands Metro said that the inclusion of the system will bring the metro in line with similar transport systems across the country. 

• Subscribe to Express & Star Plus now for just £1 a month for 12 months for exclusive content and an ad-free website. Visit expressandstar.com/subscribe for our Black Friday offer

The move to a more up-to-date system also spells an increase in fines for those without valid tickets, with the metro operator saying that penalty fares will increase from the current £10 to £100.

Michael Reading-Skilton, the metro's head of commercial, said: "While fare evasion on the metro is no higher than on other tramways, the vast majority of our customers feel it is unfair that some people think they can get away with travelling without a ticket.

“We share their frustration, and the increase in the penalty fare will act as a further deterrent to this unacceptable behaviour as we move towards a new, more convenient ticketing system that promotes fairness and aligns the metro with wider industry standards.

New 'validator poles' have been installed at tram stops across the network, which connects Birmingham to Wolverhampton. 

The new poles will be switched on in the new year, allowing customers to 'tap in and tap out' with their bank cards, travel passes or smartphones. 

Mr Reading-Skilton added: "On board trams and at stops, our new customer team will be equipped with the latest technology to check passengers have a valid ticket or pass, and to issue penalty fares to those who haven’t paid,” Michael said.

“Although the changes will not come into effect for a few months, we want to give customers plenty of time to familiarise themselves with the new ticketing systems and arrangements."