Wolverhampton care home placed into 'special measures' after inspectors found breaches in 'care and treatment' of residents
A care home in Wolverhampton has been put into special measures by the Care Quality Commission after inspectors found "staff didn’t treat people respectfully" and "wasn't always safe".
Ashley Court Care Home Limited, on Penn Road, Wolverhampton, has been placed into special measures after its rating was downgraded by the Care Quality Commission (CQC).
The care home, which provides support to both older and younger people, some of whom live with dementia, was previously rated 'requires improvement', then 'inadequate'. Now it has been placed in special measures following the report from the most recent inspection, in November 2025.
The CQC carried out the inspection in response to concerns about the care residents were receiving at Ashley Court Care Home, with inspectors finding that leaders hadn't taken all of the necessary actions needed to make improvements since a previous inspection.
Inspectors also found a breach in two regulations in relation to staffing, dignity and respect, person-centred care and the Mental Health Capacity Act.
The independent health regulator rated Ashley Court Care Limited 'inadequate' for being safe and well-led, down from 'requires improvement', while the ratings for 'effective' and 'caring' dropped from 'good' to 'requires improvement'.
Amanda Lyndon, the CQC's deputy director for adult social care for the West Midlands, said: "When we inspected Ashley Court Care Limited, it was disappointing that despite outlining exactly where improvements were needed at our previous inspection, we found that leaders had allowed people’s care to deteriorate significantly and wasn’t always safe.
“During our inspection, we saw some people looking unclean and unkempt and had clearly not been supported to meet their personal needs.
