22 reasons why MP Mike Wood is angry about Royal Mail's service in his constituency

Black Country MP Mike Wood has kept a diary of problems with the mail service after being inundated with complaints from constituents. 

While the problem has grown significantly in recent months, his log goes back to the start of 2023, proving that this is not just a recent problem.

The MP for Kingswinford and South Staffordshire - Dudley South before the boundary changes - says the delays cause real-world problems for people, from bills being paid late to missed medical appointments and legal letters being held up.

In a letter to David Gold, director of external affairs at Royal Mail, he outlined 22 separate complaints from constituents over the past three years.

Here are the dates of the complaints, along with the problems the late post has caused, starting from January 2023 and working forward:

1. January 18, 2023: Missing post in over a month, including bills and a new bank card.

2. October 18, 2023: Delay caused harassment form energy supplier as she hadn't received bills. Neighbour reported the same to her.

3. April 24, 2024: Reported the post as 'too slow' and 'very angry'.

4. June 20, 2024: Post is not being delivered.

5. December 6, 2025: Postman stated he delivers three days a week; appointments missed. Power of Attorney took seven days to arrive, and resulted in a penalty; many complaints on social media, Whatsapp and Facebook.

6. May 30, 2025: NO post received for three-four weeks, then all arrive in a bundle. Other residents state (to constituent) that it took 12 days for a letter to arrive from Russells Hall - unclear if they missed appointment.

7. July 7, 2025: No post received in two months, despite have being sent first class in May and June.

8. July 17, 2025: No post received in five days; hospital appointments are late, causing missed appointments.

9. July 24, 202t5: No post received in two weeks; neighbour missed hospital appointment; neighbours went to sorting office to complain but were dismissed on staffing grounds.

10. July 28, 2025: Six months of very late delivery of first-class post; complained at sorting office and told staff shortage/sickness. First-class letters sent on July 19 were picked up by constituent on July 28.

11. August 8, 2025: Missing mail for over a week. Letters received on September 16 which were sent prior to September 4. Letter sent from my office on September 3, second class, arrived on September 16 - did not receive post all week prior to this.

12. August 22, 2025: No post for weeks, missing medical letters that were due.

13. August 27,2025: No post for two weeks.

14. October 14, 2025: No post for two weeks, missed hospital appointment letters.

15. October 29, 2025. No post for two weeks at a time.

16. November 4, 2025: Post delayed

17. November 4, 2025: Missed Mike's Older People's Information Fair invitation due to delayed post.

18. November 11, 2025: No post for weeks at a time, missed out on important bank letters and correspondence.

19. November 14, 2025: Currently undergoing chemotherapy and awaiting hospital letters for weeks at a time.

20. November 17, 2025: No post since the start of November, missed hospital appointment letters.

21. November 21: No post for two weeks, missed magazine subscriptions and medical blood test appointment letters.

22. November 24, 2025: No post for two weeks, missing important correspondence that was expected.