Revealed: The Black Country's best and worst GP surgeries ranked on the patient experience

The survey was sent out to more than two million people registered with GP practices in England, who were asked a variety of questions on subjects ranging from their overall experience of their GP practice to how easy it was to contact someone on the phone.

Several surgeries in the region have undergone tough years, with Hill Top Medical Centre in Warley and Primary Care Centre in West Bromwich both having been placed in special measures in 2023 after being rated as inadequate after a CQC inspection.

In the Black Country, 670,080 surveys were completed and 174 GP surgeries in the Black Country Integrated Care System ranked on the national list, with Portland Medical Practice in Aldridge the highest ranked with the vast majority of patients (94.1 per cent) saying they had a good overall experience.

The practice was ranked 263rd nationally and also scored highly with 100 per cent saying the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment and 81 per cent saying they had ease of contact on the phone.

Another Walsall-based surgery was second on the list, with St Mary's Surgery in Bloxwich: scoring 94.0 per cent, and Northway Medical Centre in Sedgley, Rangeways Road Surgery in Kingswinford and Glebefields Surgery in Tipton all scoring highly in the top five, while in Wolverhampton, the highest scoring surgery was Newbridge Surgery with 90.5 per cent.

At the other end of the table was Black Country Family Practice in Tipton, which saw only 29.8 per cent of patients say they had a positive experience at the surgery, a score which left it as the third lowest ranked nationally.

Other surgeries joining Black Country Family Practice at the bottom of the table were Great Bridge Health Centre in Great Bridge with 39.6 per cent, Jubilee Health Centre in Wednesbury with 39.0 per cent, Regis Medical Centre in Rowley Regis with 36.1 per cent and Hill Top Medical Centre in Warley with 33.0 per cent.

The best and worst performing GP practices in the Black Country, based on patient experiences, are as follows:

• Portland Medical Practice, Aldridge: 94.1 per cent
• St Mary's Surgery, Bloxwich: 94.0 per cent
• Northway Medical Centre, Sedgley: 92.7 per cent
• Rangeways Road Surgery, Kingswinford: 91.9 per cent
• Glebefields Surgery, Tipton: 91.0 per cent
• Kingswinford Medical Practice, Kingswinford: 90.7 per cent
• Newbridge Surgery, Wolverhampton: 90.5 per cent
• The Ridgeway Surgery, Sedgley: 90.4 per cent
• Dr Nambisan Surgery, Pelsall: 89.0 per cent
• Northgate Medical Centre, Aldridge: 88.9 per cent
• Castle Meadows Surgery, Dudley: 88.7 per cent
• The Summerhill Surgery, Kingswinford: 88.1 per cent
• Bloxwich Medical Practice, Bloxwich: 88.0 per cent
• Willenhall Medical Centre, Willenhall: 87.7 per cent
• Thorns Road Surgery, Quarry Bank: 87.6 per cent
• Bilston Family Practice, Bilston: 87.4 per cent
• Lockstown Practice, Willenhall: 87.3 per cent
• Dr Dewan Vk, West Bromwich: 87.3 per cent
• Eve Hill Medical Practice, Dudley: 85.8 per cent
• Dr Mudigonda, Bilston: 85.4 per cent
• Halesowen Medical Practice, Halesowen: 85.2 per cent
• Stourside Medical Practice, Halesowen: 84.8 per cent
• Streets Corner Surgery, Walsall Wood: 84.7 per cent
• Lapal Medical Practice, Halesowen: 84.5 per cent
• Penn Surgery, Wolverhampton: 84.5 per cent
• Mayfield Medical Practice, Wolverhampton: 84.2 per cent
• St James Medical Practice1, Dudley: 83.5 per cent
• Castlecroft Medical Practice, Wolverhampton: 83.3 per cent
• Dog Kennel Lane Surgery, Warley: 83.0 per cent
• Anchor Medical Practice, Netherton: 83.0 per cent
• Beechdale Centre, Walsall: 82.9 per cent
• Saddlers Health Centre, Walsall: 82.7 per cent
• Brace Street Hc- Kumar, Walsall: 82.6 per cent
• Blackwood Health Centre, Streetly: 82.3 per cent
• Old Hill Medical Centre, Cradley Heath: 81.4 per cent
• East Park Medical Practice, Wolverhampton: 81.3 per cent
• Umbrella Medical, Walsall: 81.0 per cent
• Walsall Wood Health Centre, Walsall Wood: 81.0 per cent
• Bearwood Medical Centre, Smethwick: 81.0 per cent
• Birchills Health Centre, Walsall: 80.9 per cent
• Rough Hay Surgery, Darlaston: 80.9 per cent
• Tettenhall Road Medical Practice, Wolverhampton: 80.7 per cent
• St James Medical Practice2, Dudley: 80.6 per cent
• Wordsley Green Health Centre, Wordsley: 80.4 per cent
• Parkside Medical Practice, Brownhills: 80.4 per cent
• Pedmore Medical Practice, Lye: 80.2 per cent
• Steppingstones Medical Practice, Dudley: 80.1 per cent
• Oakeswell Health Centre, Wednesbury: 80.0 per cent
• Wychbury Medical Group, Stourbridge: 79.6 per cent
• Tettenhall Medical Practice, Wolverhampton: 79.6 per cent
• Quincy Rise Surgery, Brierley Hill: 79.5 per cent
• Stroud Practice, Walsall: 79.5 per cent
• Pillai, Bloxwich: 79.1 per cent
• Tame Valley Medical Centre, Wednesbury: 78.9 per cent
• Berkley Practice, Walsall: 78.8 per cent
• Pennfields Medical Centre, Wolverhampton: 78.8 per cent
• Primrose Lane Practice, Wolverhampton: 78.6 per cent
• The Waterfront Surgery, Brierley Hill: 78.6 per cent
• Ashfield Road Surgery, Wolverhampton: 78.5 per cent
• The Spires Health Centre, Wednesbury: 78.2 per cent
• Alexandra Medical Centre, Halesowen: 78.1 per cent
• The Keys Family Practice, Willenhall: 77.8 per cent
• Griffiths Drive Medical Practice, Wednesfield: 77.6 per cent
• Rushall Medical Centre, Rushall: 77.3 per cent
• Haden Vale Surgery, Warley: 76.6 per cent
• Lockfield Surgery, Willenhall: 76.4 per cent
• Lea Road Medical Practice, Wolverhampton: 76.2 per cent
• High Oak Surgery, Brierley Hill: 76.1 per cent
• Aw Surgeries, Brierley Hill: 75.9 per cent
• Darlaston Health Centre, Darlaston: 75.7 per cent
• Cross Street Health Centre, Dudley: 75.7 per cent
• Warley Medical Centre, Warley: 75.7 per cent
• Poplars Medical Centre, Wolverhampton: 75.5 per cent
• Coseley Medical Centre, Coseley: 75.3 per cent
• Probert Road Surgery, Wolverhampton: 74.8 per cent
• Moxley Medical Centre, Moxley: 74.7 per cent
• Bearwood Road Surgery, Warley: 74.4 per cent
• Mossley & Dudley Fields Medical Practice, Walsall: 74.3 per cent
• Meadowbrook Surgery, Halesowen: 74.2 per cent
• Holland Park Surgery, Brownhills: 74.2 per cent
• Khan Medical Practice, Walsall: 74.0 per cent
• Keats Grove Surgery, Wolverhampton: 74.0 per cent
• Lower Farm Health Centre, Bloxwich: 73.9 per cent
• Coalway Road Surgery, Wolverhampton: 73.3 per cent
• Duncan Street Primary Care Centre, Wolverhampton: 73.3 per cent
• The Greens Health Centre, Dudley: 72.9 per cent
• Sarephed Medical Centre, Smethwick: 72.7 per cent
• Rood End Medical Practice, Oldbury: 72.6 per cent
• Tudor Medical Centre, Wolverhampton: 72.1 per cent
• Brace Street Health Centre, Walsall: 71.7 per cent
• Harden Health Centre, Walsall: 71.4 per cent
• Sina Health Centre, Walsall: 71.1 per cent
• Dr Ali Surgery, Darlaston: 71.1 per cent
• Lower Gornal Medical Practice, Gornal: 70.9 per cent
• Quarry Bank Medical Centre, Quarry Bank: 70.7 per cent
• Showell Park Health Centre, Wolverhampton: 70.6 per cent
• Three Villages Medical Practice, Stourbridge: 69.8 per cent
• Clement Road Medical Practice, Halesowen: 69.6 per cent
• Dr Singh M, West Bromwich: 69.5 per cent
• Warley Road Surgery, Warley: 69.3 per cent
• Causeway Green Road Surgery, Warley: 69.0 per cent
• Church View Surgery, Cradley Heath: 68.8 per cent
• Broadway Medical Centre, Walsall: 68.7 per cent
• Collingwood Family Practice, Great Barr: 68.7 per cent
• Fordhouses Medical Centre, Wolverhampton: 68.7 per cent
• Moss Grove Surgery, Kingswinford: 68.6 per cent
• Links Medical Practice, Netherton: 68.5 per cent
• New Road Medical Centre, Brownhills: 68.3 per cent
• Lodge Road Surgery, Warley: 68.2 per cent
• Dr Sinha & Tahir, Wolverhampton: 68.1 per cent
• Oldbury Health Centre, Oldbury: 68.0 per cent
• The Limes Surgery Medical Centre, Lye: 67.6 per cent
• Modality Darlaston Practice, Darlaston: 67.5 per cent
• St Pauls Partners, West Bromwich: 67.0 per cent
• Dr Ui Haque N, West Bromwich: 65.9 per cent
• Portway Family Practice, Oldbury: 65.8 per cent
• New Invention Health Centre, New Invention: 65.6 per cent
• Pinfold Medical, Bloxwich: 65.4 per cent
• The Victoria Surgery, Tipton: 65.4 per cent
• Horseley Heath Surgery, Tipton: 65.0 per cent
• Ambar Medical Centre, Walsall: 64.7 per cent
• St Paul'S Partnership - Lyng Medical, West Bromwich: 63.9 per cent
• Feldon Lane Practice, Halesowen: 63.3 per cent
• High Street Surgery, Pelsall: 62.7 per cent
• Woodsetton Medical Centre, Woodsetton: 62.4 per cent
• Dudley Wood Surgery, Dudley Wood: 62.2 per cent
• Improving Health (Ih) Medical, Bilston: 62.1 per cent
• The Village Medical Centre, Wednesbury: 62.0 per cent
• Forrester Street Medical Centre, Walsall: 61.7 per cent
• Palfrey Health Centre, Walsall: 61.5 per cent
• Darlaston Family Practice, Darlaston: 61.5 per cent
• Dr Gudi Pv & Partner, West Bromwich: 60.1 per cent
• Little London Surgery, Walsall: 60.1 per cent
• Chapel Street Medical Centre, Lye: 59.7 per cent
• Lion Health, Stourbridge: 59.7 per cent
• Rwt Practices, Wolverhampton: 58.4 per cent
• Brace Street Hc- Mahbub (M91659), Walsall: 57.9 per cent
• Cape Hill Medical Centre, Smethwick: 57.2 per cent
• Walford Street, Tividale, Tividale: 57.1 per cent
• Dr Arora Rk, West Bromwich: 57.1 per cent
• Pleck Health Centre, Walsall: 57.0 per cent
• Thornley Street Surgery, Wolverhampton: 56.7 per cent
• Stone Cross Medical Centre, West Bromwich: 56.6 per cent
• Bilston Urban Village Medical Centre, Bilston: 56.4 per cent
• Prestbury Medical Practice, Wolverhampton: 56.2 per cent
• Central Clinic, Dudley: 56.0 per cent
• Linkway Medical Practice, West Bromwich: 56.0 per cent
• Bagary'S Medical Practice, Wolverhampton: 55.8 per cent
• St Peter'S Surgery, Walsall: 55.8 per cent
• Health And Beyond, Wolverhampton: 55.3 per cent
• Keelinge House, Dudley: 54.9 per cent
• Whitmore Reans Medical Practice, Wolverhampton: 54.8 per cent
• Bath Street Medical Centre, Sedgley: 54.1 per cent
• Dr St Pierre-Libberton, Wednesfield: 53.7 per cent
• New Street Surgery, West Bromwich: 53.7 per cent
• Bean Medical Practice, Dudley: 53.5 per cent
• Swanpool Medical Centre, Tipton: 51.5 per cent
• St John'S Medical Centre, Walsall Wood: 51.2 per cent
• Harden Blakenall, Walsall: 50.9 per cent
• The Smethwick Medical Centre, Smethwick: 50.5 per cent
• Hawes Lane Surgery, Rowley Regis: 50.3 per cent
• Ashmore Park Medical Centre, Ashmore Park: 49.4 per cent
• Great Barr Practice, Great Barr: 48.0 per cent
• Norvic Family Practice, Warley: 47.5 per cent
• Great Bridge Pship For Health, Great Bridge: 43.4 per cent
• Hawthorns Medical Centre, Warley: 41.5 per cent
• Scott Arms Medical Centre, Great Barr: 41.0 per cent
• Clifton Lane Medical Centre, West Bromwich: 40.4 per cent
• St Paul'S Medical Practice, Smethwick: 40.3 per cent
• Great Bridge Health Centre, Great Bridge: 39.6 per cent
• Jubilee Health Centre, Wednesbury: 39.0 per cent
• Regis Medical Centre, Rowley Regis: 36.1 per cent
• Hill Top Medical Centre, Warley: 33.0 per cent
• Black Country Family Practice, Tipton: 29.8 per cent