Ofcom

BT, EE, TalkTalk and Vodafone have been named Britain's most complained-about broadband providers in new Ofcom figures, as campaigners call for an end to mid-contract price rises that can add £48 a year to household bills.

Four broadband giants top Ofcom complaints list

Millions of UK households face another broadband bill increase in April 2027, even if they are locked into an existing contract, prompting fresh calls for a ban on mid-contract price rises.

Broadband customers face fresh £48 bill warning

A person reading the Daily Telegraph

Telegraph takeover by UAE-backed group would have risked press freedom – Ofcom

Culture Secretary may intervene following £1.6 billion Sky and ITV deal

A row of Royal Mail delivery vans parked at Mount Pleasant Mail Centre in London.

Royal Mail to cut up to 2,500 jobs as part of organisational review

A hand on a laptop

New coalition of groups needed to help crack down on fraud, says Aviva

Scam fears

AI leaves quarter of UK adults ‘overwhelmed’ by sophistication of scams

Openreach worker in front of van

BT’s Openreach ordered by Ofcom to pull new customer deal

Use of BBC iPlayer is included in TV licence fees (Getty)

Is it time to end the BBC TV licence? Dr Steve McCabe

Man holding an umbrella

Fact check: Social media proposal is not Government policy

The lights on the front panel of a broadband internet router

3.5 million switch broadband or landline provider as cost of living bites

Dame Rachel de Souza, Children's Commissioner

Ofcom ‘refused commissioner’s requests to see tech companies’ risk assessments’

A police officer leaves flowers at the Cleveland Police HQ Memorial Garden in Middlesbrough following the deaths of Pc Matthew Blades and Pc Tom Clough

Glorifying dangerous driving ‘truly reprehensible’, says PM after A66 crash

Crash on A66 South Bank

Government tells TikTok to remove dangerous wrong-way driving trend videos

Reform UK press conference

Ofcom investigating Sky News over ‘harassment’ of daughter, Nigel Farage says

Royal Mail misses delivery targets again but makes progress amid overhaul

The Netflix streaming app in the UK

Viewers now as likely to turn to Netflix as the BBC when deciding what to watch
Netflix is now the first choice for 26% of viewers when looking for something to watch – with the BBC at 25%, according to an Ofcom report.
Josie Clarke, Press Association Consumer Affairs Correspondent

Openreach worker in front of van

Ofcom proposes blocking Openreach new customer deal over competition concerns

Melanie Dawes appearing on the BBC

Ofcom ‘unable to take further legal action against suicide forum’

Ofcom sign

Ofcom launches investigation into Married At First Sight UK

Bridget Phillipson

Voluntary element of social media curfew will be kept under review – Phillipson

Social media app icons displayed on a smartphone

Tech firms must ‘stamp out’ scam adverts or face fines, under Ofcom proposals

A Virgin Media van sits on a road

Virgin Media fined record £28m for stopping millions of customers from switching

Ofcom is planning new rules for the way it regulates the BBC (Yui Mok/PA)

Ofcom plans enforceable rules for BBC online content to ‘ensure high standards’

Royal Mail is slowing the delivery time of second class letters and dropping Saturdays altogether.

Boss of Royal Mail owner sees pay more than triple to nearly £7m

Royal Mail workers collecting mail from a postbox

Royal Mail sees annual earnings tumble as employee costs surge

Royal Mail increases annual earnings despite staff cost pressures

Keir Starmer gesturing with his hand as he speaks

Children’s minister calls for ‘clarity’ over under-16 social media ban
Siobhian Brown responded to Sir Keir Starmer’s announcement that social media is to be banned for children under the age of 16.
Katrine Bussey, Press Association Scotland political editor

A person holding an energy bill

Millions unaware of available support with household bills as debt soars – NAO

The King with Sir Ian Cheshire (left)

New chairman of Ofcom Sir Ian Cheshire ‘honoured and delighted’ to take on role

John Swinney talking to journalists

Swinney ‘extremely disappointed’ and ‘deeply concerned’ about STV changes

Ofcom launches investigation into Royal Mail delivery target failures

STV HQ

Media regulator approves STV plan for news programme changes

Royal Mail delays

Royal Mail misses annual delivery targets but hails progress amid £500m plan

Married At First Sight allegations raise serious concerns, says Ofcom boss

Dame Caroline Dinenage

MPs write to Channel 4 over allegations of rape and sexual assault on MAFS UK

An NUJ picket line, with several placards saying 'Fair pay now' and 'Standing up for journalism'

STV journalists to strike on day of Holyrood election count

Postman at Work

Royal Mail unveils £500m investment plan to improve delivery times

Postman at a Royal mail post box

Second class post on Saturdays set to go by year-end after union deal agreed

Huw Edwards says Channel 5 drama is ‘hardly likely to convey reality’

4Chan fined £450,000 by Ofcom for not protecting children from pornography

Terror laws watchdog: under-16s should be off social media

Lichfield MP accuses Royal Mail of ‘lying’ and ‘pretending’ not to prioritise pa...

First-class stamp price to rise to £1.80 next month

Shropshire MP welcomes Parliamentary investigation into Royal Mail

Netflix, Prime Video and Disney+ to be regulated by Ofcom in UK

'Must do more': Social media companies facing more pressure after Wolves inciden...

Royal Mail calls for union agreement on reforms as it misses post targets

Ofcom reveals which UK broadband providers attracted the most complaints

Mobile phone coverage in Shropshire is getting worse, says Wrekin MP

Royal Mail warns over service delays in the Black Country and Staffordshire amid...

Royal Mail warns over service delays amid storms and staff sickness

Culture Secretary intervenes in Daily Mail owner’s £500m Telegraph takeover

Porn site fined £800,000 for failing to introduce age checks

Broadband and mobile firms pledge to stop unexpected bill increases

Children ‘routinely bombarded’ with ads for appearance-changing products online

Royal Mail in talks to end dispute with union over second class post changes

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