Newport GP practice rated 'good' by CQC inspectors after being told to improve

The report, published this week, found that patients were "protected and kept safe" and the facilities and equipment "met the needs of people, were clean and well-maintained". 

In 2022, a previous inspection highlighted a number of issues at the practice, including that recruitment checks were not always carried out in accordance with regulations, and that not all health and safety risks had been assessed and appropriate actions taken.

As a result, the CQC had given the surgery a "requires improvement" rating for the 'safe' category.

But the latest inspection found that the practice had "made improvements", and was now 'good' across the board. 

The report, published this week, said: "The service had a good learning culture and people could raise concerns. 

"People were protected and kept safe. Staff understood and managed risks. The facilities and equipment met the needs of people, were clean and well-maintained and any risks mitigated. 

"There were enough staff with the right skills, qualifications and experience. Managers made sure staff received training and regular appraisals to maintain high-quality care. 

"Staff managed medicines well and involved people in planning any changes.

"Since the last inspection, the practice had made improvements and is no longer in breach of regulation 12 for providing safe care and treatment."

The full report is available to view online on the CQC's website.