A problem at Wulfrun Centre car park in Wolverhampton has left drivers stuck inside the multi-storey car park for two-and-a-half hours, with others waiting "even longer".
Drivers also claimed they couldn't get through to the company that runs the car park.
One tweet posted at 4:24pm today read: "Along with hundreds of others I've been trapped in the Wulfrun Centre Car Park for over 2.5 hours. Any idea what's happening?"
Another read: "DO NOT use the Wulfrun car park. I've been here for nearly two and a half hours, others have been stuck here for far more hours."
@ExpressandStar Along with hundreds of others I've been trapped in the Wulfrun Centre Car Park for over 2.5 hours. Any idea what's happening?— Chris Cameron (@ChrisCameron57) December 23, 2022
It is not the first time drivers have been unable to leave. A similar incident happened in May last year, with one driver tweeting: "Stuck in Wulfrun car park. Nobody answers phone. What can I do? Please help."
Another driver complained of the same thing in 2018, saying they had been stuck for an hour and a half.