Baggage returns to normal at Birmingham Airport after passengers flew without luggage
Holidaymakers were left with nothing other than the clothes they were travelling in
Baggage has returned to normal at Birmingham Airport after issues resulted in passengers flying out without their luggage.
Birmingham Airport apologised last week after hundreds of holidaymakers were left abroad with nothing more than the clothes they were travelling in, after the unspecified issue with the airport’s baggage systems.
One man from Staffordshire told the BBC his bags did not arrive in Rome with him on Friday (August 7), one of them having been taken to Liverpool’s John Lennon Airport and another to Manchester. Simon Leyland from Barton-under-Needwood said: "There are 30 other people on our cruise in a similar position.”
On Friday afternoon Birmingham Airport said engineers were addressing the issue and apologised for the inconvenience caused. Today, it was confirmed that baggage has returned to normal.
A statement issued by the airport this morning (August 12) said: “Baggage has been restored to normal and is operating at capacity following recent issues.
“We apologise for any inconvenience this has caused and thank passengers for their patience.”
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