Anger as venues fail to cancel shows despite snow - but Stereophonics tell fans they are looking 'to address the situation'

By Kirsten Rawlins | Birmingham | Music | Published:

Venues have today faced backlash after they chose to go ahead with planned shows despite the snow.

Queues in Wolverhampton which saw many from the city miss out on last night's shows

Events which went ahead include Stereophonics at Birmingham's Genting Arena, Apocalyptica at Birmingham Symphony Hall, Dara O Briain at the city's Hippodrome Theatre and The Johnny Cash Roadshow at New Alexandra Theatre.

As a result of some being unable to make their show due to the adverse conditions, Welsh rockers Stereophonics have told fans to keep hold of their tickets, as they are looking 'to address the situation'.

The Genting Arena has stated more than 8,700 people did attend the gig, however.

Prior to this announcement, those who could not make the show and their families took to social media to complain:


The Genting Arena's spokesman Phil Mead, managing director for The NEC Group Arenas, has responded to complaints, apologising to those who were unable to attend due to the weather.

“We understand that the inclement weather conditions made it difficult for some customers to get to last night’s Stereophonics concert, and are sorry to those who were affected," said Phil.

"Unfortunately, the weather is out of our control but forecasts, Highways England and Police messaging had been monitored throughout the day, and prior to the concert, conditions were deemed manageable.


"However, we are advising those who wish to make a complaint, to contact our feedback team via who aim to respond to all emails within 14 days.

"Again, we apologise to those who missed out.”

Birmingham Symphony Hall has also had complaints after the Apocalyptica gig went ahead:

Director of sales and marketing, Richard Loftus, said: "Despite the adverse weather conditions, performances at Symphony Hall took place yesterday.

"With conditions forecast to deteriorate later today, performances at Birmingham Hippodrome, Birmingham REP and City of Birmingham Symphony Orchestra’s concert at Symphony Hall will not go ahead.

"City of Birmingham Symphony Orchestra’s concert, Best of the West End at Symphony Hall will be postponed.

"All bookers for tonight’s concert will be contacted next week with further information and confirmation of the new concert date. Tonight’s weekly free Jazzlines gig, in Symphony Hall’s foyer, has also been cancelled along with tomorrow morning’s free monthly Musical Picnic. We apologise for any inconvenience caused."

Comedian Dara O Briain, meanwhile, added a little humour to the reactions with his tweet showing a lack of people queuing for his show outside the Hippodrome.

To find out more regarding venue cancellations and shows going ahead, click here

Kirsten Rawlins

By Kirsten Rawlins

Online Entertainment Editor for the Express & Star, Shropshire Star and Native Monster. E-mail me, or phone 01902 319368


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