Express & Star

Teacher who needed teeth removed after untreated disease and tooth decay found given £18,000

A woman who needed teeth removing when long-term gum disease and tooth decay was discovered - after never being told there was anything wrong - has received compensation.

Plus
Published
Last updated
Karen Russell said her quality of life had suffered as a result of the treatment she received

Karen Russell from Burntwood has been awarded £18,000 by two former dental practices after suffering bone loss and gum disease.

The 60-year-old secondary school science teacher was a patient at Dam Street Dental Practice in Lichfield between 1991 and 2015, where she saw multiple dentists, including Kevin Kain.

She said: “I’ve always made an effort to attend regular dental appointments and look after my teeth, and have been told by dentists that my oral hygiene is really good."

In September 2018, Ms Russell attended the dentist due to ongoing pain in her bottom front teeth, which was being caused by an abscess.

She said: "I’d been treated for pain in my teeth a few times before this, and would be sent away with antibiotics each time, but the infection came back.

“I was horrified to be told at this appointment that not only did I have an abscess which needed to be drained, but I would also need to have two teeth extracted due to the poor state they were in.”