GP surgery put in special measures after failings found by inspectors
A GP surgery with nearly 2,000 patients has been placed into special measures after serious failings were found by inspectors.
Landywood Lane Surgery, at Great Wyrley Health Centre, has been rated 'inadequate' by the Care Quality Commission.
Among a host of failings inspectors found recruitment checks for new employees had not taken place and that staff did not know how to report a serious incident.
The practice was also without a full range of emergency medicines and was not prepared to respond to major incidents.
The surgery has six months to show improvements or else it faces closure.
It was rated 'inadequate' for its safety and leadership, while its effectiveness and responsiveness were also told to improve.
Read the CQC report
A report prepared after inspectors visited the surgery back in September said: "The process for recording, investigating and learning from incidents that might affect patient safety had weaknesses.
"For example, there was no policy and procedure to guide staff on the reporting, recording and managing of significant events and not all incidents had been recognised and reported.
"We saw an instance whereby staff had not recognised when an incident should have been reported as a significant event.
"For example the practice had been informed that a cervical cytology specimen had been taken 48 months too early. There was no evidence to support that this had been raised as a significant event or investigated.
"Systems were not in place to monitor the use of prescription stationery or the non-collection of prescriptions.
Not all equipment had been checked for electrical safety or calibrated for accuracy.
"The practice did not stock a full range of emergency medicines, including injectable anti-histamine, steroid, anti-emetic or any form of diazepam.
"The practice did not have adequate arrangements in place to respond to emergencies and major incidents."
The practice was however rated good for its level of caring, with inspectors noting 'members of staff were courteous and very helpful to patients and treated them with dignity and respect."
Margaret Broome, manager of the surgery, said: "
They have also identified areas we need to improve and we have worked very hard to address the issues they have raised. We would like to assure patients we are committed to on going improvements."
