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Struggling Sandwell care agency which missed quarter of calls shut ahead of being placed into special measures

A struggling Sandwell care agency has closed its doors ahead of being placed into special measures by the care industry watchdog for safety and management breaches.

Supporting image for story: Struggling Sandwell care agency which missed quarter of calls shut ahead of being placed into special measures

Supporting image for story: Proposals on the table to sell off crumbling Staffordshire church which closed in pandemic

Proposals on the table to sell off crumbling Staffordshire church which closed in pandemic

Supporting image for story: Three Birmingham hospitals declare a critical incident due to winter pressures

Three Birmingham hospitals declare a critical incident due to winter pressures

Supporting image for story: 'We are seeing an increased demand for emergency care': Ambulances queue outside a West Midlands hospital as A&E demand rises amid winter pressures

'We are seeing an increased demand for emergency care': Ambulances queue outside a West Midlands hospital as A&E demand rises amid winter pressures

Supporting image for story: A particularly miserable Budget, lockdown inquiry hindsight and David Cameron's cancer revelation: Toby Neal on politics

A particularly miserable Budget, lockdown inquiry hindsight and David Cameron's cancer revelation: Toby Neal on politics

Supporting image for story: 158 more West Midlands ambulance staff employed to help with winter pressures as flu season arrives five weeks early

158 more West Midlands ambulance staff employed to help with winter pressures as flu season arrives five weeks early

Supporting image for story: Roving flu 'vaxmobile' visiting Wolverhampton and Walsall hospitals

Roving flu 'vaxmobile' visiting Wolverhampton and Walsall hospitals

More Coronavirus stories

Supporting image for story: Covid vaccines: Patients warned to check eligibility as people 'turned away' due to criteria changes

Covid vaccines: Patients warned to check eligibility as people 'turned away' due to criteria changes

Supporting image for story: Early symptom of new Covid strain to look out for as cases soar across the country

Early symptom of new Covid strain to look out for as cases soar across the country

Supporting image for story: Care home staff in Tenbury Wells did not prioritise patient safety, an inquest into the death of a grandmother during the Covid pandemic hears

Care home staff in Tenbury Wells did not prioritise patient safety, an inquest into the death of a grandmother during the Covid pandemic hears

Supporting image for story: 'Our teens need more help to catch up on lost lessons' union warns as attainment figures fall sharply

'Our teens need more help to catch up on lost lessons' union warns as attainment figures fall sharply

Supporting image for story: Revealed: Number of schoolchildren removed from Black Country classrooms due to disruptive behaviour on the rise

Revealed: Number of schoolchildren removed from Black Country classrooms due to disruptive behaviour on the rise

Supporting image for story: 'I've lost thousands after Brexit and Covid' says owner of storage yard built without permission near Wolverhampton

'I've lost thousands after Brexit and Covid' says owner of storage yard built without permission near Wolverhampton

Supporting image for story: New Covid-19 jabs offered today by NHS in the West Midlands, Staffordshire and Shropshire - here's all you need to know

New Covid-19 jabs offered today by NHS in the West Midlands, Staffordshire and Shropshire - here's all you need to know

Supporting image for story: 'It was vicious' - West Midlands NHS staff recall anxiety of Covid-19 pandemic five years on

'It was vicious' - West Midlands NHS staff recall anxiety of Covid-19 pandemic five years on

Supporting image for story: 'I could never have dreamed of anything this bad' - Remembering the shock of Covid at Wolverhampton's New Cross Hospital

'I could never have dreamed of anything this bad' - Remembering the shock of Covid at Wolverhampton's New Cross Hospital

Supporting image for story: From joking in the pub to six weeks in isolation: How I realised Covid was no laughing matter

From joking in the pub to six weeks in isolation: How I realised Covid was no laughing matter

UK News

Supporting image for story: Bank of England poised for Christmas interest rate cut after inflation slows

Bank of England poised for Christmas interest rate cut after inflation slows

Supporting image for story: Australia announces tougher hate speech laws in wake of Bondi terrorist attack

Australia announces tougher hate speech laws in wake of Bondi terrorist attack

Supporting image for story: Rob and Michele Reiner died of ‘multiple sharp force injuries’, records show

Rob and Michele Reiner died of ‘multiple sharp force injuries’, records show

Supporting image for story: Report on risk of holding breath in shallow water driven by authors’ experiences

Report on risk of holding breath in shallow water driven by authors’ experiences

Supporting image for story: Children’s tsar urges parents to ditch their phones during festive family time

Children’s tsar urges parents to ditch their phones during festive family time

Supporting image for story: 200th banking hub opens with chocolate coins marking the event

200th banking hub opens with chocolate coins marking the event

Viral News

Supporting image for story: Over 200,000 portable chargers sold on Amazon recalled due to 'fire risk'

Over 200,000 portable chargers sold on Amazon recalled due to 'fire risk'

Supporting image for story: Tiny figures explore Irn-Bru cans in school project assisted by top photographer

Tiny figures explore Irn-Bru cans in school project assisted by top photographer

Supporting image for story: 'Abso-f******-lutely' - Hilarious moment Kelly Osbourne swears live on BBC WM as she declares her support for renaming Birmingham Airport after father Ozzy

'Abso-f******-lutely' - Hilarious moment Kelly Osbourne swears live on BBC WM as she declares her support for renaming Birmingham Airport after father Ozzy

Supporting image for story: Letters to Santa represent ‘magic of Christmas’, Royal Mail elves say

Letters to Santa represent ‘magic of Christmas’, Royal Mail elves say

Supporting image for story: Alex Ferguson backs campaign to fund 150 scholarships for disadvantaged students

Alex Ferguson backs campaign to fund 150 scholarships for disadvantaged students

Supporting image for story: Coca-Cola Christmas Truck Tour 2025: 15 stops planned for milestone anniversary trip across the UK - but will it stop near you?

Coca-Cola Christmas Truck Tour 2025: 15 stops planned for milestone anniversary trip across the UK - but will it stop near you?

World News

Supporting image for story: Jeffrey Epstein associate Ghislaine Maxwell seeks prison release

Jeffrey Epstein associate Ghislaine Maxwell seeks prison release

Supporting image for story: Putin: Russia will seek to extend gains in Ukraine if peace talks fail

Putin: Russia will seek to extend gains in Ukraine if peace talks fail

Supporting image for story: Louvre workers vote to extend strike as security scrutiny intensifies

Louvre workers vote to extend strike as security scrutiny intensifies

Supporting image for story: Trump orders blockade of ‘sanctioned oil tankers’ into Venezuela

Trump orders blockade of ‘sanctioned oil tankers’ into Venezuela

Supporting image for story: Doctor who helped sell ketamine to Matthew Perry avoids prison time

Doctor who helped sell ketamine to Matthew Perry avoids prison time

Supporting image for story: Iranian Nobel laureate Narges Mohammadi taken to hospital after arrest

Iranian Nobel laureate Narges Mohammadi taken to hospital after arrest