Emergency services attended reports of crash between two cars and a pick-up truck, on the A454 Bridgnorth to Wolverhampton road, about two miles out of Bridgnorth, at Chempshill.
The air ambulance was sent from Cosford along with paramedics and teams from the fire service as the driver of one of the cars, a woman, had to be taken to New Cross Hospital with non-life threatening injuries.
A boy was also in the car with her, but was unhurt.
The driver of the other car was assessed and discharged with minor injuries, and the driver of the pick-up truck did not wish to be assessed by paramedics.
A spokesperson from West Midlands Ambulance Service said: "We were called to reports of a three-vehicle crash on the A454 Bridgnorth to Wolverhampton road two miles out of Bridgnorth at Chempshill.
"Two ambulances, a paramedic officer and the Midlands Air Ambulance from Cosford were sent to the scene. The driver of a white car was most seriously injured.
"The woman has to be assisted out of the vehicle by ambulance staff. She was treated at the scene before being taken to New Cross Hospital with non-life threatening injuries. A boy in the car with her was unhurt.
"A man in a blue car was assessed at the scene but was discharged with minor injuries, and a man from a red pick up truck was unhurt and did not wish to be assessed."
The incident happened around 5.15pm on Sunday, April 25.
Four fire engines including the rescue tender were sent from Bridgnorth, Telford Central and Wellington. An operations officer also attended.
Crews left the scene just after 6pm.