Housing bosses deliver update to Wolverhampton Council
Housing bosses in Wolverhampton have delivered their annual report to the council regarding how the city is performing in managing and maintaining its houses in the city.
A report on how Wolverhampton Homes and the city’s Tenant Management Organisations (TMOs) have been managing, renting and repairing council-owned dwellings during 2019-20 was delivered to the council this week.
The report identifies any areas of achievement from previous years and also anywhere that improvement is required.
Kate Martin, the council’s Director of City Assets and Housing, said: “The current performance for Wolverhampton Homes during the last year is very strong.
“For the first quarter we missed no targets. Six directives were just out of target, but within acceptable tolerance levels, and 14 others were within target.
“Our overall performance continues to be good, regardless of the impact Universal Credit has been having on families. Wolverhampton Homes is now busy working to promote more support services for all our tenants.
“Our overall performance has declined compared to the same time last year, but general performance is still good. The introduction of Universal Credit has had a massive impact on rent collections in the city, but we have still managed to remain within the acceptable tolerance level.
“Some performances for outside repairs have been affected due to resourcing issues and not being able to recruit enough people in various posts such as gas engineers,” she added.
“Further work is now being undertaken by Wolverhampton Homes in regard to reviewing the recruitment process.”
Ms Martin added that Bushbury Hill’s Estate Management Board (EMB) had demonstrated a good performance for the city with the number of available properties being re-let well within the expected timescale.
She said a number of homes had required work being done to rid them of asbestos before they were fit for reoccupation.