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Dental surgery 'proud' to help those in need after reopening

By Thomas Parkes | South Staffordshire | News | Published:

A dental surgery in South Staffordshire have said they are "proud" to be there for people after they reopened.

Staff at Treetops Dental Surgery wearing PPE.

Dentists across the England were allowed to reopen as lockdown restrictions were eased earlier this month.

And staff at Treetops Dental Surgery, in Codsall, said they had been excited to see patients again and offer their help.

Polly Bhambra, director of the surgery, said: "We're very happy – it's been extremely difficult for all of the team, knowing that we have not been able to see and treat our patients as we would have liked.

"We are proud to be part of the community and to be there for our patients – we had been desperate to reopen our doors.

"And we want to reassure our patients that although the team in the surgery with look different in their PPE it is still the same team providing the very best care possible."

New measures introduced at the surgery includes providing hand sanitiser, facemasks for patients and taking their temperature when they enter the surgery.

Patients will spend a minimal amount of time in the practice – besides the treatment rooms – to ensure the area is perfectly clean.

A deep clean will also take place regularly to ensure there is no risk of catching the virus at the surgery.

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Priorities for the practice included organising patient flow, ordering personal protective equipment, communicating with patients and ensure those in most need are seen first.

Ms Bhambra added: "We've been in close communication with our patients – we've kept them informed of any updates via our website, email and social media.

"We have also been providing advice and support, temporary filling and cementation kits, prescribing antibiotics where and when it is necessary.

"For all our registered patients when face to face treatment is the only option, we have referred to Urgent Dental Centres.

"We have continued to have our patient’s dental welfare and safety as our first concern."

Thomas Parkes

By Thomas Parkes
Senior Reporter - @TParkes_Star

Senior reporter at the Express & Star, based in Wolverhampton. Got a story? Get in touch at thomas.parkes@expressandstar.co.uk.

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