Crafty Happenings in Wolverhampton features a wide range of handmade and designed craft products and materials and opportunities to learn about arts and crafts onsite.
The shop, like many other independent shops around the city, was forced to close its doors due to lockdown measures, with co-owner Janet Crook saying the shop had to create a new way of working.
She said: "We had to think a little bit outside the box and do online sales, as well as click and collect, which we set up during the first lockdown.
"Once the second one started, we started taking photos of everything to put on our Facebook shop, as well as all our other social media channels."
Mrs Crook said the shop had taken on more of a personal shopper feel, with people calling in to ask about products and asking for advice on what to buy.
She said that she and co-owner Sarah Price had been well supported by the local community during lockdown, with many buying goods ahead of the festive season.
She said: "Our Christmas cards are always a good seller and at the moment, because of the weather changing, we are selling a lot of snoods.
"People also like our range of natural and chemical-free soaps and face cleanses, with a lot of people buying them as Christmas gifts."
The shop has been helped by the Shop Local campaign, a Wolverhampton Council initiative to encourage people to shop more in their local communities.
Mrs Crook said the business was still running well despite lockdown and offered some words of thanks to people supporting the shop during this time.
She said: "We just want to say thank you so much for all the support as we couldn't do what we love without that help.
"We look forward to welcoming people back when lockdown ends and onwards into 2021 and beyond."