The directors, David Ghosh, Jack Robinson and Alex Mackay, have acquired Total Distribution for an undisclosed sum from retiring owners and founders David and Tracey Mackay. The sellers were advised by Knights and the purchasers by VWV.
Established in 1989, Total Distribution provides IT services and consultancy to a growing number of small and medium-sized businesses across the West Midlands and surrounding regions.
As part of the deal and reorganisation of the business, the company has moved from Birmingham to The Alcora Building on Mucklow Hill, Halesowen.
Mr Ghosh said: “We have ambitions to grow the business and the Covid-19 pandemic has made business owners and managers much more aware of the full potential of their IT systems.
“Over the past three months, we have seen people changing the way they work and seeking to maximise the impact of IT on their business. From setting up employees to work remotely and helping them facilitate new ways of working such as meetings on Microsoft Teams – these are all new skills that most have had to learn very quickly.
“Our growth to date has been based on excellent customer service which has in turn driven client referrals.
“Establishing a new management team provides us with the opportunity to take Total Distribution Ltd to the next level. We currently employ five people, but I can see that number growing as we continue to expand the business.
“Our key strengths over larger competitors is that we work as a team and so we all know our clients’ systems and business and can advise no matter who takes the call or email.
“And our methodical approach is welcomed by clients, some of whom had had no reason to challenge the way they worked in years. In the past, working from home was something that may have been frowned upon, but now it is very much the ‘new normal’.
“Total’s pragmatic approach is designed first and foremost to help businesses find a ‘better way’ of working,” he said.
The decision to instruct Thursfields to provide ongoing support was driven by the service and responsiveness of corporate director Philip Chapman and the team at Thursfields’ Black Country Hub nearby in Halesowen.
Mr Ghosh said: “Philip prepared legal documentation relating to our shareholdings, directorship and company constitution for the future management and ownership of the company. We were impressed with how Philip and his colleagues responded under time pressure and are pleased to have such customer-focused legal advice readily to hand from their Halesowen office.”
Philip Chapman said: “Given how businesses have been driven to maximise the potential of their IT systems, David, Jack and Alex are in an ideal position to drive the growth of the business in the coming years.
“Demand for focused, practical IT solutions and advice has never been stronger, and we wish them well in the future and look forward to working alongside them as the business grows.”