Express & Star

Huge West Midlands Amazon warehouse bags five star safety award

Amazon has received a five-star accreditation for its Sutton Coldfield fulfilment centre by one of the world’s leading health & safety organisations.

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The award from the British Safety Council is the highest outcome the organisation can award.

Amazon’s £550 million, state-of-the-art Sutton Coldfield fulfilment centre launched less than two years ago and employs approximately 2,500 people in roles ranging from engineers, robotics specialists, HR, IT, Finance, and Health and Safety professionals to Operations managers and teams who pick, pack, and ship customer orders.

The comprehensive audit of the centre highlighted “exemplary best practice” and concluded that the health, safety, and wellbeing activities at the robotics building site “sets the industry benchmark for safety excellence, not only among Amazon facilities but across the entire warehouse and logistics sector.”

Packages work their way around a serpentine conveyor belt system at the Amazon Fulfilment Centre in Sutton Coldfield (Mike Sheridan/Express and Star)
Packages work their way around a serpentine conveyor belt system at the Amazon Fulfilment Centre in Sutton Coldfield(Mike Sheridan/Express and Star)

Amazon UK Country Manager John Boumphrey said: “We’re delighted to receive this accolade from one of the world’s leading health and safety organisations which both endorses and celebrates the great work of our Sutton Coldfield and UK teams.”

“Our 75,000 UK employees carry out hundreds of different roles at sites and offices, large and small, across the country — and nothing is more important than their safety in the workplace. This commitment is part of our vision to be Earth's Best Employer. It’s woven into everything we do, and it will continue to drive us to seek further improvements.”

Amazon staff box and wrap items for dispatch at the Amazon Fulfilment Centre in Sutton Coldfield on Tuesday, December 10, 2024. (Mike Sheridan/Express and Star)
Amazon staff box and wrap items for dispatch at the Amazon Fulfilment Centre in Sutton Coldfield on Tuesday, December 10, 2024. (Mike Sheridan/Express and Star)

The team achieved an exceptional score (over 95%) after auditors checked against a series of factors including associate safety and wellbeing, regulatory compliance, and proactive risk management. 

The report author also stated that health, safety, and wellbeing “are not just compliance-driven priorities but core to [Amazon’s] organisational identity and long-term success – truly a pioneer”.