Click and collect and extra opening hours approved for new Cannock designer outlet

Customers will be able to pick up their online orders from Nike's new flagship store in Staffordshire after councillors gave the green light for a click and collect service.

The McArthurGlen designer outlet in Cannock
The McArthurGlen designer outlet in Cannock

The sportswear brand is one of several businesses confirmed as having stores at McArthurGlen’s new West Midlands Designer Outlet in Cannock.

Other big names announced ahead of the opening later this year include Tommy Hilfiger, Ted Baker, Adidas, Kurt Geiger and Calvin Klein.

The Mill Green complex has been welcomed by members of Cannock Chase Council. And on Wednesday the authority’s planning committee gave its backing to two requests to amend conditions imposed when permission was granted for the development relating to click and collect services for one unit and an extension to opening hours across the site on Sundays and public holidays.

Kieron Gregson, who spoke in support of one of the applications at Wednesday’s meeting, said: “Nike is one of McArthurGlen’s preferred anchor tenants and they have identified a need for click and collect. Being able to offer this service will bring potential new customers and footfall into the outlet.”

Councillor Andrea Muckley questioned the need for an additional facility however, as there were already 30 click and collect locations within five miles of the area.

She also raised concerns about the impact on families living near the outlet if shops were allowed to stay open from 9am until 10pm on public holidays.

The extended hours are set to match those permitted on the seven “promotion days” allowed each year, which the planning committee approved in December.

Smaller shops at the centre will also be able to open for an extra hour on Sundays after permitted times were changed to 10am to 6pm. This permission will not apply to units larger than 280 sq m though, as their Sunday trading times are restricted by the law to six hours.

Councillor Paul Startin said: “McArthurGlen has given a lot of support to Cannock Chase District – it’s appropriate for us to look to support McArthurGlen.”

Councillor Adrienne Fitzgerald said: “We want to encourage people to go to shops. I think we should do everything we can to support these outlets and we need these anchor stores to bring other businesses in.”

Councillor Alan Pearson added: “I can’t see how extending one hour (on Sundays) is going to affect residents in that area.”

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