Walsall dental practice is told it must improve
A Walsall dental practice was not properly equipped to deal with emergencies and was found to have incorrect medicine, according to a report.
The latest Care Quality Commission inspection at Dhody's on Liskeard Road found that improvement was required in terms of leadership at the site and that legal breaches were made regarding surgical procedures, screening procedures and the treatment of disease.
Bosses were told to look at bringing in professional help to ensure the practice is led correctly.
The practice requires no improvement in safety, effectiveness, care and responsiveness, however concerns over management were raised.
According to the report, practice bosses were told to 'ensure the availability of medicines and equipment to manage medical emergencies' is looked in to, as to comply with national dental standards.
Inspectors at the CQC say they had received 'concerning information' regarding infection prevention control at the practice prior to their visit on January 19.
During the visit, it was recorded that the system in place for dealing with patients suffering from an epelectic seizure involved supplying them with diazepam instead of midazolam, the medicine of choice set out by the British National Formulary.
The diazepam given out was also out of date and was used alongside an oxygen tent that was past its expiry date, said the report.
The report states: "We found that this practice was not providing well-led care in accordance with the relevant regulations.
"We have told the provider to take action.
"We found that improvements could be made to improve the way in which the practice was run.
"Although the practice had in place a governance structure that included a suite of policies, we were not fully assured that all of the policies were being successfully implemented or fully understood by the practice team.
"For example, we found that the practice did not have all of the recommended equipment for dealing with medical emergencies and environmental cleaning in relation to preventing clutter was lax. Although an audit was being carried out improvements could be made to the audit process showing learning points and resulting improvements."
The inspectors went on to say: "To assist in the improvement of the overall management and running of the practice, the registered manager and practice manager could access additional professional support to help with the management of the practice."
No one from Dhody's was available to comment.
