Express & Star

Mother's face doubles in size after eyebrow tinting treatment

A new mother's face almost doubled in size after staff failed to conduct the required skin test before tinting her eyebrows.

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Rebecca Jukes, aged 21, of Blackhalve Lane in Wednesfield, attended the Define Art and Beauty Salon, Mill Lane, Wolverhampton, on April 1.

She was told that no one had complained of any issues regarding the tinting and the procedure to dye her eyebrows went ahead without staff offering the necessary skin test.

The part-time member of staff at the salon who failed to conduct the test has since been suspended.

Miss Jukes' face and eyes swelled to almost double in size since the treatment, with her mother Helen Barrett, aged 54, of Cannock Road, Wolverhampton, concerned about the effect on her eyesight.

"I think it's disgusting," Miss Barrett said: "Her face is a right mess.

"She's not long had the baby and now I'm having to help her with the night feeds and that because of the state of her face and eyes.

"I was worried about her eyesight you know, she could have lost an eye, then where would she be with the baby?"

Miss Jukes, whose newborn baby Skyla-Princess-Astanta was born only a couple of weeks prior, had to visit New Cross Hospital twice since the treatment, where she was prescribed medication for her allergic reaction.

"I just want people to be aware of the risks involved in the treatment so that no one else has to go through this," Miss Barrett added.

Ramnee Kaur, manager of the salon, who also owns another salon business in Wolverhampton, has since issued an apology to Miss Jukes and offered a refund.

"The lady came in and said she had had brow tinting before and that she was used to it.

"We have never had a complaint about this product before, never ever.

"Afterwards when the member of staff told me she was a new mum, I thought she may have been over sensitive to the product, as we're advised not to use peroxide on pregnant women or women with new babies. We've said we're sorry and offered a refund.

"We've been using the product for a long time and never had a complaint."

"It's not even a case of the money," Miss Barrett added. "The salon said they would give her the money back, it's the fact that they didn't do the required checks. I know about that because I used to be a hairdresser myself – you need proper training and certificates."

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