West Bromwich Albion today offered season ticket refunds to fans left fuming by the choice of Alan Irvine as head coach.
The Baggies have written to 100 supporters who demanded refunds in the wake of Irvine’s appointment. And fans have been told they will get their money back if they confirm their request by July 3.
Albion have contacted the 100 people who sent letters or e-mailed the club between 6pm on June 14 – the day of Irvine’s appointment – and 6pm on June 21 to demand refunds.
They have told supporters that refunds will be given to anyone who follows up their initial request with a formal refund demand by letter or e-mail by midday on July 3.
The offer could apply to more than just 100 fans as some complainants wrote on behalf of relatives.
But it will not be extended to fans who did not request a refund in the first week after Irvine’s appointment.
The Baggies hope many fans will change their minds and the club has already received several follow-up e-mails retracting refund requests.
Express & Star Baggies columnist Neil Whitehouse, from Sedgley, said: “I think there was a knee-jerk reaction when the appointment was made and you have to admit it was a bit of a surprise.
“I would like to think most fans have settled down a bit and will give the bloke a chance.
“I think most genuine fans will stick with the club and stick with him – give him that chance.
“The reputation he has in the game seems a very good one, it was just not the name we had been expecting.
“If fans want their money back I suppose it is their prerogative but I think most of us are going to get behind him.”
Supporters reacted angrily to Irvine’s appointment after the club initially looked set to offer the head coach’s job to former Tottenham manager Tim Sherwood.
Irvine’s only previous managerial experience came at Preston and Sheffield Wednesday, where he failed to make a major impact.
But the 55-year-old is a highly respected coach, having served as David Moyes’ assistant manager at Everton.
Adult season ticket prices at The Hawthorns start from £349.
What do you think Albion's decision to refund fans? Leave your comments below.
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