Yodel depot closure puts more than 70 jobs at risk
Tuesday 25th October 2011, 11:28AM BST.
More than 70 jobs are under threat in the Midlands after newly-launched delivery company Yodel announced it was almost halving its depot network.
A total of 45 of Yodel’s 102 service centres will be closed including Kidderminster, Oldbury, Stoke-on-Trent and Coventry.
But the cuts will have no impact on the company’s 150,000 sq ft sorting centre in Willenhall, which employs 300 people and only opened in August on the site of the former City Link depot beside the Black Country Route.
Yodel is the new name for Home Delivery Network and Parcelpoint, with the depot closure programme is thought to be part of plans to create a single network from the two previous businesses.
Chief executive Jonathan Smith said: “This is not a decision we have taken lightly. We have to make these changes to meet the needs of our customers and create a sustainable and profitable business model.”
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Glad to hear it won’t have an impact on their sorting centre. Nor, presumably, will it have an impact on their customer service which is already diabolical and of no use to anyone who works for a living. I no longer buy from businesses that use Yodel.
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Agreed.
This is a company with a serious customer service problem (and ‘poor attitude’). Never mind closing half their depots; they need a top-to-bottom look at their very poor customer service. A seriously awful company.
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Yes, agree with the customer service problem, as well as getting the parcels delivered with having them as our delivery courier, service is poor, as well as trying to get compensation off them is a rarity.
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Just sat in all day (7.30am – 9pm) waiting for a redelivery. When it didn’t come I rang the courier who told me he’d changed routes so it had gone back to the depot. When I complained that nobody had told me he said “I know mate, the organisation there is shocking”. No kidding?
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70 jobs at risk…try 2,000 jobs at risk.
Cost cut, cost cut, no employees. Welcome to the recession.
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