Wolverhampton water cut-off payouts refused

Tuesday 26th October 2010, 11:29AM BST.

Stow Heath Lane, East Park, Wolverhampton
Stow Heath Lane, East Park, Wolverhampton

Severn Trent workers were today visiting homes damaged after a water main burst in the Black Country to discuss paying for repairs – as the 10,000 customers left without running water were told they will not be compensated.

Thousands of gallons of water flooded Stow Heath Lane, East Park, Wolverhampton, leaving the street under 2ft of water.

Residents described “waves” of water gushing towards their homes.

Tony McKenzie, aged 50, had to move valuables upstairs but his carpet and electrical items were destroyed by water.

Crowds of residents in their dressing gowns gathered in the street after the main burst at 7.30am yesterday, knocking off supplies to 10,000 homes in Willenhall and Wednesfield.

Running water was today back on at all of the homes after Severn Trent reconnected supplies up until 7pm last night. But Severn Trent today said no-one affected will receive compensation because the connections were restored quickly.


  1. 1
    DANIMAL

    Severn Trent are quick enough to issue summons if you owe them 50p and whack the charges on. They have funds available for this kind of event happenning. I suggest these poor residents seek legal advice asap. Severn Trent are a law to themselves and need sorting out.

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  2. 2
    JJ

    You can’t switch suppliers and you can’t live without water so seven trent are safe to treat every customer like rubbish knowing that they can’t do anything about it.

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  3. 3
    Steve

    So when ur electric is off do u get compensated ? Get a grip how can a company predict when a main feed main blows ?? 14 hours to restore the water and replace 6 metres of 18″ main is good so appreciate what we do, I hope tonight is quieter lol

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  4. 4
    16-1 Badboy

    Only the people whi had prperty damage should get compensation. The rest who didnt have running water for a while…. just get on with will ya, nobody wants to pay higher water rates thanks to your greed.

    Report abuse

  5. 5
    jason

    typical of seven trent,any way how can they afford to pay out when they have to pay the directors and the ceo mega wages for doing nothing

    Report abuse



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