Bins are going uncollected at homes in the Black Country as binmen adjust to major changes to their rounds. Changes to rubbish collections in Walsall came into force at the start of the month.

In one Walsall street, bins on one side of the road have gone uncollected for the past three weeks, residents claim. Around a dozen people living in Floyds Lane, in Rushall, were left confused after bins were collected on the opposite side of the street while theirs were left untouched.

Residents say they have been told the side they live on is the responsibility of a different crew.

Angus McGhee, aged 58, who lives in Floyds Lane, said: “The residents have on numerous occasions been assured that it won’t happen again, but it does.

“They keep blaming it on the changing crews of binmen, but that’s not really the point.

“The bins should be emptied on a regular basis. There are elderly people here who rely on their bins being collected and they haven’t been for three weeks.

“The new collection service is very confusing.”

Meanwhile, in Springfields, Rushall, brown bins were not collected last Monday.

Keith Stone, Walsall Council assistant director in neighbourhood services, said: “Missed collections in Springfields, Rushall, caused by crews adjusting to new arrangements, were caught up the following day to limit inconvenience to residents.”

Thousands of families across the borough have experienced changes to their bin collections following the introduction of a system which created zones.

Five new rounds were introduced so binmen were able to concentrate on picking up rubbish from a smaller area.
It led to changes in collection days for many homes.

It comes after householders on the A454 Wolverhampton Road in Birchills told how their brown bins full of garden waste were not collected for up to three months.

The road was being dug up for a red route.