Sat nav driving you round the bend?

Friday 11th April 2008, 11:00AM BST.

satnav.jpgFirst there was road rage, now there is increasing evidence that drivers in the UK are suffering from “sat nav rage”, says Motoring Editor Peter Carroll.

Satellite navigation systems are supposed to make our lives easier by directing us to our destinations with a minimum of fuss and effort. They are popular pieces of kit and some 13 million devices have been sold to drivers in the UK.

But there is a growing body of evidence suggesting that motorists are still suffering navigation “issues” – despite using the latest in technological gimmickry.

The traditional in car bust-up between spouses over the “right way” to a particular destination should have become a thing of the past. Yet new research published today reveals that 10 per cent of sat nav users have quarrelled with another passenger over the suggested route, or who should be in charge of the device.

Furthermore, nearly a quarter (22 per cent) of sat nav owners admit to shouting at the gadget itself as a result of sheer frustration over botched directions.

This should come as no surprise in the light of the fact that nearly 30 per cent of motorists have been directed down an unsuitable road by their sat nav. These include lanes that are too narrow for road vehicles, and routes that feature low bridges or even dead-ends.

For companies like Network Rail this is no laughing matter. The firm reckons it has had to shell out £15 million pounds to date repairing bridge damage caused by lorry drivers using sat navs which have come up with unsuitable routes.

Tony Chilcott, boss of Churchill Car Insurance, which carried out the research, says: “It seems that sat navs are clearly not as problem-free as many motorists initially anticipated. Not being in control of the route of a journey can cause in-car tensions about the best way to get from A to B.”

The study reveals that women suffer more “sat nav rage” than men, with nearly a quarter of females (24 per cent) describing their sat nav as “annoying” compared to just 17 per cent of males.

Women are also more likely to turn the gadget off if it sends them the wrong way (22 per cent) compared to men (18 per cent). Twenty per cent of owners have switched their sat navs off in frustration, while six per cent of motorists don’t trust the technology and have resorted to asking pedestrians for directions to confirm they are on the right route.

Mr Chilcott adds: “Research reinforces the importance of always having a back-up plan and not relying entirely on the sat nav to get to destinations swiftly and safely. Drivers should ensure they plan their journey in advance and listen out for traffic hotspots and potential problems on the roads.”

Personally, I’m a fan of sat navs – provided they are easy to operate. The devices should be easy to programme – preferably with a touch screen – and zooming in and out should be intuitive.

The ones which revert to a split screen as you approach a roundabout are particularly useful. There’s nothing worse than coming to a complicated junction and finding out that you should have taken the third instead of the fourth exit because the instruction to turn came too late.

Even worse are the sat navs which want to take you back instead of re-plotting your route. I was once reduced to navigating between Valencia and Barcelona by the position of the sun in the sky because I had turned the sat nav off – after shouting at it for a good 10 minutes.

I can, however, recommend one failsafe back-up which generally enables me to reach my destination, however complicated the route.

It’s called a map.


  1. 1
    Frank Jones

    A totally unnecessary electronic gaget not to be relied on. As a man I know directions to everywhere so I don’t need one. Maybe could be useful to some lady drivers who need to ask directions.

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  2. 2
    Grumpy Ole Man

    Any one with the right facilities knows everything about you if you use a sat. nav.. Where you go, what route you take, how long it takes you, how often you go there, etc, etc.
    The police could issue you with speeding tickets from monitoring your sat. nav. if the Government brought in an appropriate law.

    Don’t be stupid, I hear you say? Dream on all you lemmings out there. It will come and not that far in the future.

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  3. 3
    Steve

    True, Grumpy Ole Man… except a SatNav does not actually *transmit* anything….

    I love my SatNav, anyway…go everywhere with it … even shopping… to the pub… to work…

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  4. 4
    Bob

    Mine does not talk to me after I shout at it. Can anyone mediate as I think it might win in the divorce court ( Or should I switch it off female voice mode ?) PS it gets lost quite often and always insists on taking the motorway even if this is in the opposite direction. PPS the wife and I dont argue anymore we both shout at it.

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  5. 5
    sam

    what gives me sat rage is all the moron lemmings who stare at the stupid things instead of looking out the windscreen and cause no end of accidents and near misses. They are so much more distracting than even mobile phones. Ban then and use a map before their brains rot or more people get hurt.

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  6. 6
    Breeze

    Frank…now stop it.i know your lying!
    Im female and i lived overseas for 13 years.
    I would drive home through Germany ,Holland,Belguim and France regulary.
    Guess who i would meet who had no damn idea where they were going…….LOST MEN!..LOL
    I can read a map,military trained thank you.
    A very experienced driver of car and motorbike,but why if men are so good at directions do they lane hop,use round abouts incorrectly,drive while on the phone,pick their noses at traffic lights and still sit smoking in their cars.
    Mmmmm must be that their really women..dont you think!.
    One last thought..blind drivers could be issued with sat navs..then they could enjoy the pleasures of the road as well,better than a guide dog at least it talks to you!

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  7. 7
    Miss Opinion

    Sam – I have a sat nav – and i dont stare at the stupid things – i just listen to the directions the machine is giving me – what’s the harm in that – the only complaint i have is occasionally it tells me to take the motorway just to go from one are of Wolvehampton to the other- I know in essence it is trying to avoid traffic lights, but it can be annoying at times. Furthermore, i think its safer than me seeing some morons who are reading maps whilst they are driving or pulling over in arkward places to read them!!

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  8. 8
    Natalie

    I think you will find Frank, men don’t ask for directions as you are too foolish to ask for them. Women, on the other hand are not too foolish to ask for help when they need. I bet you have your SatNav on charge now so the battery does not go flat next time you use it! Don’t be such a damn sexist pig! Oink oink

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  9. 9
    Mrs Jones

    I have a sat nav and the other day i tryed to get to high gate in birmingham, the thing took me on the M6 told me to get off a J8 onto the M5 and drive all threw west brom, down soho road ect, it was a complete wase of time when all i had to do is get off at J6 on the M6 shee waste money and time

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  10. 10
    DI Scruntled.

    Anyone who can’t operate a sat-nav is obviously a half-wit who probably shouldn’t be in charge of a complex and dangerous vehicle – your feeble little minds probably can’t cope.

    And If you know the road you’re travelling, then you don’t need the satnav, ergo, don’t use it, then you can’t try to argue with it as to which is the best way.

    However, I do wish they came with a ‘home zone’ where you could specify, say 3 miles around your house where you no longer require directions and it would stop talking without having to cancel route planning.

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