Four out of five people now make benefit claims online after a "dramatic" increase in the use of the internet, new figures have shown.
Only one in 10 people claimed online two years ago and fewer than a third last year.
Jobseekers are also turning to the internet in increasing numbers to find work, said the Department for Work and Pensions.
Employment Minister Mark Hoban said: "The modern world is increasingly digital. Many employers only advertise vacancies online, and most want their new recruits to have IT skills. So it is vital that we support jobseekers to develop the skills they need.
"These figures show that our efforts are paying off, with jobseekers flocking to use Universal Jobmatch and 80% embracing the opportunity to manage their benefits online. People are showing us that they are ready for the digital shift that Universal Credit will bring."