Albion sold 6,800 tickets for their FA Cup semi-final at Wembley on the opening day of business.
Seats went on sale at 9am yesterday for the April 5 clash with Portsmouth and the 6,800 figure had been passed by the close of play.
Concession prices for under-16s, students with student cards and over-60s have now been set at £45, £35, £25 and £15.
• The Championship match at Blackpool which should have been held on the day of the semi-final has been put back three days to April 8 (7.45pm).
26 Comments
The ticketing system is - predictably - a disaster. If you have more than one season ticket but on one membership number then the online system doesn’t work and you are supposed to phone the ticket office. That’s not easy even for a normal game and right now the phone system doen’t even allow you to join the back of the queue. So - and I’m guessing here, several thousand people are probably in this position and trying to call the ticket office. Oh yes, and the best value seats [ie £35 lower] have all gone so people with two season tickets are being discriminated against compared with those with one.
I bet dingle supporters wished they had these problems, eh?
I had 2 different numbers on my season tickets, luckily for me.
I did however have my own problems and tried to phone the ticket office and got the same message as you, eventually I drove upto the ticket office and queued for 15 minutes and got my answer. Whilst i was there though i noticed only 2 people were manning the phones, so you can imagine thousands of fans trying to get through with 2 people answering, you ain’t goona get much chance.
No 1.
If you were silly enough to lump all your tickets together, rather than set up your Friends and Family ticket template, as the club has been saying for weeks, don’t blame the Ticket office.
BassBaby
If you were silly enough to lump all your ST’s in one account, and fail to set up your Friends and Family template, as the club have been advising for weeks, don’t blame the Ticket office. Why the panic, when many people who do not have internet access are waiting till next week?
No.3 is correct. All you had to do was register with the on-line ticket database prior to the tickets going on sale and set up a friends and family template, which has been available since the beginning of March. By the way if you had read the ticket info on the official website you are only available to make telephone orders from Monday due to normal match day tickets still being on sale, that’s why there is only 2 members of staff on the telephones. Don’t blame the ticket office. Up the BAGGIES!
To the Bhatti Boys: As I understand it, Friends and Family referred to other members who you wanted to sit with. I have two season tickets in my own name on one number. No, I am not ginormously fat but it enables me to take any one of my three sons or for two of them to go, so as far as I am concerned it isnt a question of Friends or Family - they are both mine. The blurb doesn’t make this very clear.
Oh, and I will blame the ticket office. Over thirty plus years of support, I can confirm that the ticket office is always amazed and overwhelmed by anything slightly unusual. The onset of online ticketing was just a disaster waiting to happen, and it did.
No panic by the way, just that there will be a poor choice of tickets left because nobody at the club would think of releasing the best tickets in phases. And doubtless the last coach place disappeared about eleven o”clock yesterday morning.
Supporters are consumers too - don’t we all know it - but many football clubs treat tem like naughty children
Burton Baggie: no, you’re wrong. The instruction from the club on its website for people with more than one seat on one membership number is to phone immediately although this was only posted by them last night.
In any case, this should not be made into a struggle for supporters and it shouldn’t disadvantage some groups of supporters either. I bet the prawn sandwich corporate sponsors et al don’t have to go through this stuff
20,000 Albion fans + 20,000 Pompey fans = 40000 empty seats.
I apologise BassBaby. I was going on info posted prior to the tickets going on sale, sorry! Anyway, once everyone manages to get their tickets we can all stand together and cheer on the baggies to the double, up the Baggies!!!
optimistic wolf:
Your not allowing for the “Armchair Supporters” who no doubt will be whinging if they don’t get tickets.
It’s at times like these the Genuine Fans miss out.
I just hope the 20,000+ get their tickets.
There’s no point in being jealous.I’m sure if we had Mowbs as a manager, we would’ve pipped Derby to promotion last season.
OPTIMISTIC WOLF…P*SS OFF YOU JEALOUS DINGLE.
think youll find youre selling out nicely… then going on to booooo everything your team does
oh and by the way we have 24,000ish at weekends vs teams such as…scunny. and for the big games we dont fail to sell out (or close to it) stoke 27,000ish
you 28000ish
and so on
you go on bout averages
lets talk bout youre GD and average goals scored… then come back…
** 20,000 for night games although stoke was 26000 on a night
no 3 isn’t correct. I had all my friends and family added to my account and vice versa but when my payment details were going through it crashed. The system told me to go again and try to book tickets. Why i finally got on again it said i had taken my allocation already! Great i better try join the queue on the phone. Even now after speaking to the staff member i haven’t got a confirmation email or anything. So no.. the system is pathetic!
Adam exactly the same as my issues, I did however go to the ticket office and they confirmed for me that my tickets were booked from their screens.
I tried from 6.15am until nearly noon, got close a few times to making an order for two tickets, then got ‘Forbidden’ for rest of time. Went to the ground, girl checked it all out OK but couldn’t click final bit, (not allowed). Got home. Still ‘Forbidden’, so I clicked the down arrow for addresses I’d used, clicked on an address that had nearly worked, then suddenly, I was in and paid. Now, travel. I shall regret telling you all this I know, but we am awl Baggies bay we? Goo by train. It costs a mere £14.50 return and if it’s as good as the play off final last year, it will be superb! We left Stone Cross for Snow Hill, then straight to Wembley. Smooth as silk. Because I’ve let on, YOU MUST GIVE ME A SEAT IF I’M STANDING. AGE BEFORE BEAUTY!
The online ticketing was great! Providing you had done as the club said and registered everyone in advance, then added them as “friends and family”
People can’t keep blaming the club, we booked 12 tickets and had no problem at all because we followed the instructions in advance
Cyril Randle - spot on about the train my good man!!! It was great last year, my bunch always take the train for away days in london! Get nice and beered up, singing and boinging all the way down there
If you think Albion are bad, look at the Pompey alternative.
I repeat, anybody who didn’t bother to think through the ramifications of not allocating individuals to seats should not blame the ticket office for their error.
How would Albion even know which were the best seats??
The club sold 6,800 seats and a few stragglers moan……..
Friday,8.09pm.Just bought our four family tickets on-line. It took about 5 minutes, was very efficient, and the system is nothing like the “disaster” Bassbaby claims.I think it’s brilliant.
No problem with online ticketing. Set up my Friends and Family beforehand and despite it being a waste of time trying to get on website Thurs had no problem today. Very smooth and much preferable to the phone in debacle of last year.
Also as a result of last year I am avoiding the coaches. Absolute shambles at Hawthorns. Train will be taking the strain - Wembley is a doddle from Euston. Famous last words!
Cyril no.15 how did you get a return for £14.50! Am you goin by pony and trap! It cost me £100 for me and two kids - mind you got tube fare included. Have yaw thought about tube Cyril - £10 on top if not booked in advance.
Why do we have to have this pathetic on line system? I am not a STH but I have been to most home games and nearly all away games. Yet because my tickets are bought for me I can’t have a ticket for wembley only the ‘real’ fans can. Even if I could get a ticket online I could only get one which means I have to sit at opposite ends of the ground from my friend. Cant we just go back to 1993 and queue up at silly oclock in the rain, there was a top atmosphere in the queue and sense of acheivment when your tickets were in hand, tickets together and real fans didnt miss out cus we were all daft enough to camp outside the ground!
1.Dont cry when you get beat at wembley, it will be twice it will happens to you this season.
No 23. We didn’t cry last season and won’t this. We are just enjoying our days at Wembley, win or lose, and enjoying our football club play very attractive football, watch them score lots of goals etc etc etc.
You wouldn’t be jealous about that by any chance would you?
To say the ticketing system is a disaster is a bit harsh.I have set up my friends and family,and sorted my tickets but have had problems along the way.The one account/multiple ST’s thing is a bit of a headache.The ticket office give you new member numbers but when you get back..you cant log on.
I have emailed them 3 times…faxed them once,and tried numerous times on the phone…no response since thursday morning.
I have 3 kids tickets…and not one ticket sorted for them yet.The online system is good…its just the staff at the ticket office thats the problem…
17 and 21. It was £13.75p for the play-off right to Wembley. The good lady ‘Vera’ at Tame Bridge assures me it will be £14.50p this time although Chiltern Railways haven’t sent details yet. More later when I know.