Latest Royal Mail figures have revealed a postcode lottery – on how quickly we get our mail.
They show residents in Dudley are getting their first class post delivered quicker than in other parts of the Black Country.
The latest performance figures reveal that 95.2 per cent of first class mail with a postcode from the Dudley borough is delivered during the next working day by the company’s postmen. That is almost four per cent ahead of addresses in Sandwell and Birmingham.
In these two areas there is almost a one in 10 chance of first class post arriving late, with a next day delivery rate of 91.6 per cent.
In Wolverhampton, 94.5 per cent of first class mail drops onto doormats the day after it is sent.
In the Walsall postcode, which covers Cannock and Lichfield, that figure is 93.3 per cent – but that figure plummets in the ST postcode region of Stafford, Stone and Penkridge. The delivery rate there is the worst in the Midlands at just 90.3 per cent.
The regional figures compare to a 91.5 per cent target set by the Royal Mail nationally, reached by 98 of the UK’s 118 postcode areas, down from 116 in the previous quarter.
The figures, which cover April to July, are based on the percentage of first class stamped and metered items posted within a postcode area to anywhere in the UK the next working day.
Royal Mail is still on course to pass 11 out of its 12 licence targets this year, although industrial action and flooding is expected to have a detrimental effect on figures to be released in November. Najma Hafeez, who is chair of independent watchdog Postwatch Midlands, said: “The good news is that Royal Mail is on course to meet 11 of its 12 national targets, including first and second class post.
“However, we are concerned that certain areas are falling short. More postcodes throughout the UK failed the minimum target than in the previous quarter. Royal Mail must redouble its efforts to ensure all customers get the service they pay for. We will be taking up these issues with Royal Mail,” added the boss.
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5 Comments
I live in Stafford, and first class post can take anything from a day to a week to reach us…
Trouble is; when it does arrive,whatever time of the day or week, people complain that it’s bills and junk mail. Perhaps if DHL, TNT, Deutsche Post and all the rest of the companies nicking the mail system had to process and deliver their own mail (which is mostly junk and bills) you’d realise that the Royal Mail isn’t so bad after all. Time wll tell.
Well done yo Dudley posties…about time we were credited for all the hard work we do!
you could write and compain
the result??
the royal mail makes a profit from its tardyness!!!!
Antony; that’s not the way it works. Royal Mail is processing and delivering competitors’ (junk) mail and have to treat it as first-class. Our own mail is treated as third-class. If a donkey was made to carry what we do, there’d be complaints about animal cruelty. What do we get? Moaned at!
The Royal Mail is losing money because the mail regulator doesn’t apply the same rules to the competitors. We’re penalised for every failed delivery; which is mostly down to badly addressed mail - not mis-delivered mail. I’d say more but I’m bound by the Official Secrets Act. Our competitors don’t get the penalties because they aren’t delivering the mail - yet.